**Coronavirus Update**
Please only use this page for the foreseeable future.
We will aim to keep our website updated as much as possible with all the information on how and where to access and donate to our service.
Due to extremely high demand we would ask you to bare with us as we try to meet the need of the local communities we serve.
Government Advice & Hub Information
For all the latest advice regarding the Coronavirus please visit: www.gov.uk/coronavirus
KENT TOGETHER - A HELPLINE LAUNCHED BY KENT COUNTY COUNCIL
A 24 hour access number has been set up to support vulnerable people in Kent who need urgent help, supplies or medication on 03000 41 92 92.
The helpline – called Kent Together - provides a single, convenient point of contact for anyone in the county who is in urgent need of help during the Coronavirus outbreak. It is a collaboration between KCC, central Government, District, Borough and local councils, the voluntary and community sector, the NHS, emergency services and other partners to ensure help is at hand for vulnerable people. It is also the place to report your concerns about the welfare of someone else.
People’s needs will be assessed, and staff will liaise with Community Hubs in the districts to prioritise those who need urgent help.
If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at www.kent.gov.uk/KentTogether or by calling on 03000 419292. It is a 24 hour service.
Kent County Council also has a page on its website answering frequently asked questions and the very latest Coronavirus information on its service updates page.
Visit www.kent.gov.uk to find out more.
If you have received a letter and been are under the 'Shielded' category then please contact your local borough council to gain support in accessing food.
Ashford - https://www.ashford.gov.uk/your-community/emergency-planning/health-and-pandemics/coronavirus-covid-19/coronavirus-help-for-the-community/
Maidstone - https://maidstone.gov.uk/home/other-services/covid-19/tier-2-primary-areas/support-for-a-vulnerable-person
Swale - https://www.swale.gov.uk/coronavirus/
Thanet - https://www.thanet.gov.uk/info-pages/community-advice-and-support/
KENT TOGETHER - A HELPLINE LAUNCHED BY KENT COUNTY COUNCIL
A 24 hour access number has been set up to support vulnerable people in Kent who need urgent help, supplies or medication on 03000 41 92 92.
The helpline – called Kent Together - provides a single, convenient point of contact for anyone in the county who is in urgent need of help during the Coronavirus outbreak. It is a collaboration between KCC, central Government, District, Borough and local councils, the voluntary and community sector, the NHS, emergency services and other partners to ensure help is at hand for vulnerable people. It is also the place to report your concerns about the welfare of someone else.
People’s needs will be assessed, and staff will liaise with Community Hubs in the districts to prioritise those who need urgent help.
If you are vulnerable and have an urgent need that cannot be met through existing support networks, you can contact the Kent Together helpline at www.kent.gov.uk/KentTogether or by calling on 03000 419292. It is a 24 hour service.
Kent County Council also has a page on its website answering frequently asked questions and the very latest Coronavirus information on its service updates page.
Visit www.kent.gov.uk to find out more.
If you have received a letter and been are under the 'Shielded' category then please contact your local borough council to gain support in accessing food.
Ashford - https://www.ashford.gov.uk/your-community/emergency-planning/health-and-pandemics/coronavirus-covid-19/coronavirus-help-for-the-community/
Maidstone - https://maidstone.gov.uk/home/other-services/covid-19/tier-2-primary-areas/support-for-a-vulnerable-person
Swale - https://www.swale.gov.uk/coronavirus/
Thanet - https://www.thanet.gov.uk/info-pages/community-advice-and-support/
Our Aim
During this challenging time our aim to is to provide support for the most vulnerable families and elderly living in our community. Our service will not support those who have the ability to buy food but currently not able to do so because of the current food shortages in supermarkets, etc.
Our aim is to support the most vulnerable families and elderly during this difficult time!
Our aim is to support the most vulnerable families and elderly during this difficult time!
Our Service
In order to try and support as many people as possible we are now only offering a single type of parcel which is known as a Food Parcel. This food parcel will roughly have enough food to create 32 meals and will weigh 12kg.
Due to receiving such high demand we would ask you to consider whether you need to access our service at this difficult time, as we can not guarantee a food parcel will be available to everyone every week.
Due to receiving such high demand we would ask you to consider whether you need to access our service at this difficult time, as we can not guarantee a food parcel will be available to everyone every week.
Accessing a voucher
In order to access our service we need to complete a voucher with you, but due to the current climate this is becoming more difficult to do so, therefore all vouchers will now need to be issued when collecting a food parcel. If we are unable to obtain your signature the distribution will PP this on your behalf and send back to us.
Current Distribution Centres
If you are in need of a food parcel, please always always call or email ahead!
Ashford:
Maidstone
Swale
Thanet
We are currently advising the following procedures which we ask you to adhere too, Please remember to follow national guidance and keep your 2 meter social-distancing at all times:
Ashford:
- Willows Children Centre Cafe - Brookfield Rd, Ashford TN23 4EY. Tel: 03000 420511 FAMILIES ONLY 12-2pm
- Ashford Vineyard - Ashford Works, Cobbs Wood Industrial Estate, Brunswick Road, TN23 1EH. Tel: 01233 331919 (Mon, Tues, Thur 9-12 noon & last Sat of every month)
- Tenterden Social Hub - Church Road, Tenterden, TN30 6AT. Tel: 01580 762882 (Mon-Thus 8.30-9.30am & 3.00-4.00pm) INDIVIDUALS ONLY
- St Mildreds Church Vicarage - Church Road, Tenterden, TN30 6AT. Tel: 01580 761591 / 07888 998874 (8.30am - 8.00pm)
- Stanhope Community Hub - Tel: 07949332911
- Gateway Church - Riverside Centre, Clockhouse, Ashford, TN23 4YN, Tel: 01233 638866 (Wed & Fri 10.00-12noon)
- Willesborough Baptist Church - Tel: 01233 632739
- St Marys the Virgin - Tel: 07917 065386
- St Marys Willesborough - Willesborough, Ashford TN24 0YR. Tel: 07583418386 (Mon, Wed, Fri 9.30 - 4.30)
- Bluebells Children Centre - School Rd, Hothfield, Ashford TN26 1HA. Tel: 03000 418300 FAMILIES ONLY
- Waterside Children Centre - Turner Cl, Ashford TN24 0PQ. Tel: 03000 418700 FAMILIES ONLY
- Ray Allen Children Centre - 1 Eastry Cl, Ashford TN23 5RS. Tel: 03000 418500 FAMILIES ONLY
- Sure Steps Children Centre - 10 Belmont Rd, Kennington, Ashford TN24 9LS. Tel: 03000 418600 FAMILIES ONLY
- Willows Children Centre - Brookfield Rd, Ashford TN23 4EY. Tel: 03000 418800 FAMILIES ONLY
- Ashford Youth Hub - Mabledon Ave, Ashford TN24 8BJ. Tel: 03000 417567 FAMILIES ONLY
- Little Explorers - Recreation Ground Road, Tenterden, TN30 6RA. Tel: 03000 417400 (Tues - Thurs 8.30 - 4.30) FAMILIES ONLY
Maidstone
- MidKent College, UCM Building, Oakwood Park Campus, Tonbridge Road, Maidstone ME16 8AP - Tel: 01622 625818 Email: foodbank@midkent.ac.uk (Tues & Thur 10.00 - 14.00)
- Maidstone Social Services - Tel: 0300 041 6161
- Sunshine Children Centre - Stagshaw Close, Tovil, ME15 6TL. Tel: 03000 417770
- The Meadow Children Centre - Meadow CC, Furfield Close, Parkwood, ME15 9JR. Tel: 03000 412700
- Greenfields Children Centre - Greenfields CC, Rutland Way, Shepway, ME15 8DR. Tel: 03000 412987
- EastBorough Children Centre - East Borough CC, Vinters Road, Maidstone, ME14 5DX. Tel: 03000 412900
- WestBorough Children Centre - Greenway (off Queens Rd), Maidstone, ME16 8TL. Tel: 03000 421540
- Infozone Youth Hub - Maidstone Youth Hub, Palace Avenue, Maidstone, ME15 6NF. Tel: 01622 755044
Swale
- Seashells Children Centre - Rose Street, Sheerness, ME12 1AW, Tel: 01795 889233 (Mon - Fri 9.00 - 15.00)
- Community Church Sheppey - Broadway, Sheerness, ME12 1TP - Collection Service from Church Building Sunday & Thursday 12noon-2pm & Delivery Service Mon - Sun 12noon-2pm. Tel: 07784 807737
- West Faversham Community Centre, Bysingwood Road, Faversham, ME13 7RH. Tel: 01795 537321 (Mon-Fri 9.00 - 20.30 & Sat-Sun 9.00 - 16.00)
- St Michael's Church, High St, Sittingbourne, ME10 4PG. Tel:07881 555580
- St Mary Church, Teynham, Tel: 01795 522510
- Milton Court Children Centre, Brewery Road, Milton Regis, ME10 2EE. Tel: 03000 420899 - miltonchild01@kent.gov.uk
- St Marys Children Centre, Orchard Place, Faversham, ME13 8AP. Tel: 03000 411033 - Stmary01@kent.gov.uk
- Woodgrove Children Centre, Johnson Road, Sittingbourne, ME10 1JS. Tel: 03000 420898 - woodgrove01@kent.gov.uk
- Beaches Children Centre - Warden Bay Road, Leysdown on Sea, ME12 4AN. Tel: 03000 421277 - Beachescc@kent.gov.uk
- Ladybird Children Centre, First Avenue, Queenborough, ME11 5JF. Tel: 03000 411313 - ladybirdcc01@kent.gov.uk
- Murston Children Centre, Church Road, Sittingbourne, ME10 3RU. Tel: 03000 420896 - Murstoncc@kent.gov.uk
Thanet
- Millmead Children Centre - Dane Valley Road, Margate, CT9 3RU. Tel: 01843 280555 FAMILIES ONLY
- Pie Factory Music Group - Ramsgate youth Centre, High Street St Lawrence, CT11 0QG. Tel: 07746 916240 (Mon-Fri (9.30-15.30)
- Thanet Social Services - Tel: 03000 414141
- Newlands Children Centre - Dumpton Lane, Ramsgate, CT11 7AJ. Tel: 03000 411042 FAMILIES ONLY
- Priory Children Centre - Cannon Road, Ramsgate, CT11 5SQ. Tel: 03000 411041 FAMILIES ONLY
- Cliftonville Children Centre - 26 St Pauls Road, Cliftonville, CT9 2DB. Tel: 03000 421129 FAMILIES ONLY
- Six Bells Children Centre - 201 High Street, Margate, CT9 1WH. Tel: 03000 411666 FAMILIES ONLY
- Quarter Deck Youth Centre - Zion Place, Margate, CT9 1RP. Tel: 01843 292927
We are currently advising the following procedures which we ask you to adhere too, Please remember to follow national guidance and keep your 2 meter social-distancing at all times:
- Please only collect a food parcel if you are healthy to do so; If you are not feeling well then we can accept a family member, friend, neighbour or professional collecting on your behalf.
- For those social-distancing but have access to transport i.e. own a car, we would recommend that upon arrival at your distribution centre, you open your boot, go back to your car and then call the distribution centre, the distribution centre will then get a food parcel and put in the boot and go back inside, You are then safe to get out close boot an drive off. (please note not all distribution centres can offer this service so please call ahead!). If you do go into one of our distribution centres please adhere to the markings on the floor and follow that centres guidance and rules as well as the national guidance.
- As a last resort for those self-isolating and very much have no other routes of support, we will explore offering a home delivery, but there will be no promises we can achieve this due to being voluntary led. If you need this service please contact us directly.
Making a Donation
Food Donations
The Top 10 things we are most short of (in order of most in need):
1) Cereal
2) Tinned Meat
3) Long Life Milk
4) Tinned Potatoes
5) Rice
6) Tea/Coffee
7) Tinned Veg
8) Tinned Fish
9) Biscuits
10) Hygiene & Baby Products
Please take any donations directly to our warehouse or to your nearest distribution centre.
1) Cereal
2) Tinned Meat
3) Long Life Milk
4) Tinned Potatoes
5) Rice
6) Tea/Coffee
7) Tinned Veg
8) Tinned Fish
9) Biscuits
10) Hygiene & Baby Products
Please take any donations directly to our warehouse or to your nearest distribution centre.
Money Donations
To provide gift aid to your donation please email familyfoodbank@children-families.org and we will send you a certificate to complete and sign.
To make a bank transfer - please use the following details:
Account Name: Family Food Bank
Account No: 23659130
Sort Code: 60-19-04
Please use the reference: COVID19-(YOURNAME/ORGANISATION)
Account Name: Family Food Bank
Account No: 23659130
Sort Code: 60-19-04
Please use the reference: COVID19-(YOURNAME/ORGANISATION)
Please make cheques payable to: Family Food Bank and return to Unit 4, St Johns Court, Foster Road, Ashford Business Park, Ashford, Kent, TN24 0SJ
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You can also use JustGiving by clicking on the image.
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Children and Families
Charity Registration Number: 1115459 |
Volunteering
Our volunteers help us:
- Collect and stow food
- Make up food parcels
- Deliver food parcels
- Complete administration tasks
At this current stage we are asking all volunteers to email us (familyfoodbank@children-families.org) to register their interest and we get back to you as soon as we can.
- Collect and stow food
- Make up food parcels
- Deliver food parcels
- Complete administration tasks
At this current stage we are asking all volunteers to email us (familyfoodbank@children-families.org) to register their interest and we get back to you as soon as we can.
Our Operating Hours @ Unit 4
Monday 8:30 – 16:00
Tuesday 8:30 – 16:00
Wednesday 8:30 – 16:00
Thursday 8:30 – 16:00
Friday 8:30 – 16:00
Please note we are not open at weekends or Bank Holidays.
Tuesday 8:30 – 16:00
Wednesday 8:30 – 16:00
Thursday 8:30 – 16:00
Friday 8:30 – 16:00
Please note we are not open at weekends or Bank Holidays.
'Cooking on a Budget' Cook Book
Please click on the image below to download a copy of our cookbook in partnership with Swale Borough Council and the TT
Contact Us
Family Food Bank
Unit 4, St Johns Court, Foster Road, Ashford Business Park, Ashford, Kent, TN24 0SJ
Email: familyfoodbank@children-families.org
Tel: 01233 500477
Unit 4, St Johns Court, Foster Road, Ashford Business Park, Ashford, Kent, TN24 0SJ
Email: familyfoodbank@children-families.org
Tel: 01233 500477
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Thank you all for your continued support!!!
Family Food BankAddress: Unit 4, St Johns Court, Ashford Business Park, Ashford, Kent, TN24 0SJ
Tel: 01233 500477 Email: familyfoodbank@children-families.org The Family Food Bank is part of the Children and Families Group. Charity Registrations No: 1115459 Registered in England & Wales, Company No: 04615904 Registered Address: Seashells, Rose Street, Sheerness, Kent, ME12 1AW
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